Staff
Finance
Cedric Garcia
Business Manager
Alfonso Lopez
Finance Manager
Sales
Chuck Kallis
Sales and Leasing Associate
Marshall Jean
Sales and Leasing Consultant - Mwen pale kreyòl
Joel Lobo
Sales and Leasing Consultant - Eu falo português
Mike Kazemi
Sales & Leasing Consultant - من فارسی صحبت میکنم
Farouq Elmaghroudi
Sales and Leasing Consultant - Speaks Arabic & French
Billy Rosado
Sales and Leasing Consultant
Kerry Cardoso
Sales and Leasing Consultant
Guersy Lindor
Sales & Leasing Consultant - Mwen pale kreyòl
Phillip Silva
Sales & Leasing Consultant
Management
Jay Spencer
Sales Manager
Devon Dasilva
Sales Manager
Eddie Campana
General Manager
Justin Griffin
BDC Manager
Cedric Garcia
Business Manager
Jun 30, 2026
They really work with you, very attentive and clear
They really work with you, very attentive and clear communication in every aspect of what you looking for and your needs.
May 23, 2026
Excellent!
Excellent! Very professional customer service and we are so happy with our new car! Cedric and Joel are the best and made the process easy and stress free. We appreciated all the follow up after our purchase.
Apr 22, 2026
Nucar Hyundai was a great experience especially being
Nucar Hyundai was a great experience especially being nervous buying a new car.Fast,easy and would recommend to everyone.
Apr 21, 2026
Had a great experience working with Mike to lease a new
Had a great experience working with Mike to lease a new Santa Fe. He was transparent and super helpful and knowledgeable!
Apr 03, 2026
We've dealt with Nucar and its predecessors for several
We've dealt with Nucar and its predecessors for several years. Always top notch service! From sales, to finance, to service, no complaints. Shoutout to Mark Cremer. Great leasing/sales consultant!
Chuck Kallis
Sales and Leasing Associate
Feb 09, 2026
Would Not Recommend: Poor Overall Experience at Nucar
Would Not Recommend: Poor Overall Experience at Nucar Hyundai of Norwood, MA My experience with this dealership was very disappointing. During the purchase, they tried to include a very expensive service—described as an equipment charge—without clearly explaining or discussing it in advance. Despite being told multiple times that reimbursement for an auto inspection I paid for would be issued, more than 5 months have passed with no resolution. I followed up repeatedly via phone and email with both Chuck and Justin and was consistently told the reimbursement was approved and being handled, yet no action was ever taken. Do not accept their auto inspection fee, they’ll be 10-15 people in front of you waiting for their inspection. Their lack of follow-through is concerning and raises questions about how many other customers have been similarly affected. I was promised a specific pickup time, yet the car was still not ready upon my arrival. To make matters worse, I was sent home with the vehicle without any of the purchase paperwork, and never actually received all of the paperwork, leaving the process feeling chaotic and totally unprofessional. Overall, my experience was disorganized and misleading. I would hope the dealership improves its communication and honors the commitments it makes to customers. I no longer trust them and cannot recommend their services.
Jan 08, 2026
These guys made getting a deal done pretty easy.
These guys made getting a deal done pretty easy. They offered a really good deal on my Tucson SEL lease and were fair and reasonable through the negotiation process.
Dec 02, 2025
We had a great experience working with Chuck to purchase
We had a great experience working with Chuck to purchase our Santa Fe. He worked with us to get the exact car that we wanted at a great price. Everyone at this dealership was very professional. Not once did we ever feel pressured and the entire process was seamless.
Dec 02, 2025
Cannot Recommend Nucar Hyundai of Norwood, MA.
Cannot Recommend Nucar Hyundai of Norwood, MA. Very disappointed with my experience at this dealership. During the purchase process, they attempted to add a clear-coat paint service ($900+ calling it some kind of equipment charge) to the price of the vehicle without clearly discussing it beforehand. I was promised my car would be ready for pickup at a specific time, yet it still wasn’t ready when I arrived. I was also sent home with the car but without any of the purchase paperwork, which was frustrating and made the whole transaction feel completely unorganized. In addition, I was told multiple times that I would be reimbursed for an auto inspection I paid for but did not receive from Nucar. I was always pleasant when speaking with them, yet it has now been over three months, and despite repeated follow-ups (calls and emails) with the sales person (Chuck) and manager (Justin), I still have not received the reimbursement. Each time I called, I was told it was approved and being taken care of and that if there was any issues they would contact me, but nothing has ever happened. My question is, how many more people have they failed to reimburse. Overall, my experience felt disorganized and misleading. I would hope that the dealership improves its communications and follows through on the commitments they make to customers. With that said, they have no credibility with me, I cannot in good faith recommend this dealership.
Nov 30, 2022
I usually don't write reviews that often but I need to
I usually don't write reviews that often but I need to say this dealership is amazing. They are very friendly, knowledgeable, and best of all, the listen to what you have to say and they work around your needs. Wassim will go out of his way to make sure you are well taken care, I have known him for so many years and he never stops to amaze me on how well I get treated as a customer. Chuck is a very nice salesman, not pushy at all and he knows his cars. He keeps you posted by texts or phone calls to make sure you know where they are while waiting for the delivery of the car. It was also a pleasure to work with Steve in the Finance Dept. to close the deal. I will recommend Boch Hyundai 100%
Marshall Jean
Sales and Leasing Consultant - Mwen pale kreyòl
Apr 02, 2026
Very nice guy to work with.
Very nice guy to work with. Ideally one needs to know what deals are available at other dealerships in the area to get the best price.
Mar 29, 2026
Worked with Marshall, and he was very accommodating and
Worked with Marshall, and he was very accommodating and answered a lot of questions about the new Santa Fe hybrid
Feb 06, 2026
Marshall Jean was the most helpful and courteous
Marshall Jean was the most helpful and courteous salesman. He got the car that I wanted in an efficient, no pressure manner. Marshall also demonstrated excellent knowledge of the details of operation of the electronic safety systems of the car.
Dec 21, 2025
Nucar Hyundai of Norwood made for a straightforward and
Nucar Hyundai of Norwood made for a straightforward and trouble free process when I bought my Elantra here.
Dec 18, 2025
Great place and great cars Marshall Jean knows his job
Great place and great cars Marshall Jean knows his job well and was very very helpful would recommend him to all hope he’s still there when our lease ends Thanks again Marshall
Joel Lobo
Sales and Leasing Consultant - Eu falo português
Jun 30, 2026
They really work with you, very attentive and clear
They really work with you, very attentive and clear communication in every aspect of what you looking for and your needs.
May 23, 2026
Excellent!
Excellent! Very professional customer service and we are so happy with our new car! Cedric and Joel are the best and made the process easy and stress free. We appreciated all the follow up after our purchase.
Mar 26, 2026
Dealership was friendly and helpful with my questions and
Dealership was friendly and helpful with my questions and what car I was wanting to purchase.
Mar 25, 2026
Polite and helpful.
Polite and helpful. No pressure and honest. Got the best price right way. Cedric the in business office was also the best.
Feb 03, 2026
Joel was friendly and professional.
Joel was friendly and professional. He was helpful getting me into the car I really wanted. He is a great communicator and I was able to drive away in my new car in a couple of hours. This was the BEST car purchasing experience I have had. He knows what he’s doing and things went super smoothly.
Mike Kazemi
Sales & Leasing Consultant - من فارسی صحبت میکنم
Jun 02, 2026
This guy is impossible to talk to.
This guy is impossible to talk to. Whenever I asked a question, he’d respond with something completely different, deliberately trying to confuse me so he wouldn’t have to answer a question. If I repeated the question, he’d get annoyed and say things like “listen, I am doing a lot to help you” “the only reason why I came in today was to help you,” as if to make me feel guilty for doing his job. Incredibly rude and condescending. And then when all was said and done he gave the financial aid department the wrong information, which wasn’t caught until after I had driven home and gotten settled. I had to waste another hour and a half of my time to return. He would not be clear with me, he would disappear from his desk for several minutes, he would talk to other clients while still helping me - this guy was a disorganized NIGHTMARE. Then when I finally got to take it over to get it inspected, the guys there asked for verify my address and phone number and somehow that was so incredibly incorrect that I wondered if there was another woman here with the same name. Mike is absolute moron, please if you get directed to meet with him, RUN.
May 28, 2026
Very pleasant to work with.
Very pleasant to work with. Felt like he was up front and honest. No pressure and kept in contact thru the whole process.
Apr 22, 2026
Nucar Hyundai was a great experience especially being
Nucar Hyundai was a great experience especially being nervous buying a new car.Fast,easy and would recommend to everyone.
Apr 21, 2026
Had a great experience working with Mike to lease a new
Had a great experience working with Mike to lease a new Santa Fe. He was transparent and super helpful and knowledgeable!
Apr 02, 2026
Very nice guy to work with.
Very nice guy to work with. Ideally one needs to know what deals are available at other dealerships in the area to get the best price.
Alfonso Lopez
Finance Manager
Sep 09, 2025
Very Helpful, always clean and well kept service area.
Very Helpful, always clean and well kept service area. Very knowledgeable about my vehicles. Great location.
Feb 11, 2025
Teamwork is their key to success I believe.
Teamwork is their key to success I believe. I could see the vibe when we walked in. Marshall was our salesperson and he lead the charge for sure. Knew everything about the process and the particular vehicle. He was really an outstanding professional and I really can say the best experience we have ever had at a dealership. Usually the finance team is unorganized and just pushing products but Alphonso was excellent. Perfectly organized and got me out of there in no time at all. Wow. What a positive experience. Thank you.
Nov 13, 2024
Purchased a Certified 2021 Hyundai Sonata recently.
Purchased a Certified 2021 Hyundai Sonata recently. I phoned a few days after purchase to schedule pick up because I did not hear from the sales person. Pick up scheduled for 2 days following - I confirmed that morning - informed the car was ready. Arrived and had to wait 4 hours as this was not the case. Sales person out so interacted with sales manager, Devon. Noticed some areas with scratches which were not apparent at the time of purchase. Devon said the paint shop could touch up the areas. This would have to be done on another day since the paint person was not available. He was to contact me the following day to arrange a date. Empty, empty words ..... no follow through ..... never received a call. I waited a few days and phoned .... left him a voicemail to contact me with no response received. Unfortunately, a simple request to satisfy a customer ended with these negative comments. Not a great place to do business with if you have an issue.
May 30, 2022
I picked up my Tuscan this past Thursday.
I picked up my Tuscan this past Thursday. Cedric Caballero was my sales person. He was great to work with. Cedric kept me updated weekly on when to expect my car, assisted me with the leasing process, and spent a long time explaining the technology in my car. I would recommend Cedric to anyone interested in buying a Hyundai.
May 28, 2022
Cedric is fabulous.
Cedric is fabulous. He’s straightforward and hard working and pleasant. He answered all our questions, responding to me on his day off or after working hours many times. The dealership is a car dealership— they are in it for the money, but Cedric is easy to work with and made the whole experience painless; even during the 2022 car buying disaster economy.
Jay Spencer
Sales Manager
Mar 25, 2026
Polite and helpful.
Polite and helpful. No pressure and honest. Got the best price right way. Cedric the in business office was also the best.
Mar 07, 2026
When arriving the service representative was professional
When arriving the service representative was professional and friendly. It was hassle free and everything was done quickly.
Jan 20, 2026
Very straightforward and no hassle process to buy our new
Very straightforward and no hassle process to buy our new 2026 Ioniq5. Would recommend them.
Jan 14, 2026
Mike was great, super helpful and straight forward!
Mike was great, super helpful and straight forward! Got a great deal. Very patient and easy to talk to.
Dec 27, 2025
Thank you to Farouk & Jay for making my leasing
Thank you to Farouk & Jay for making my leasing experience easy & really listening to what I wanted in my new car at the payment I could afford. Everybody was so courteous & helpful. I didn't feel rushed or pressured at all. I definitely would recommend.
Farouq Elmaghroudi
Sales and Leasing Consultant - Speaks Arabic & French
Jun 30, 2026
I purchased a pre-owned Rivian from Nucar Hyundai on
I purchased a pre-owned Rivian from Nucar Hyundai on April 2, 2026. A few days later, I followed up with the dealership regarding pickup and was told they were waiting for a license plate holder to arrive. I found that explanation confusing because the vehicle already had a license plate holder installed when I test drove it. I mentioned this to my salesperson, Farouq, who was outstanding throughout the process and deserves five stars for his professionalism and customer service. On April 8, nearly a week after purchasing the vehicle, Farouq met me in Connecticut at approximately 10:00 p.m. to complete my trade-in and deliver the Rivian. During the exchange, I noticed that the original front license plate holder had been replaced with a tow hook-mounted holder. Given the late hour and my eagerness to get home, I did not question it. Ironically, that replacement holder broke off the very next day while going through a car wash. As I became more familiar with the vehicle, I discovered that the removable Bluetooth speaker, which had been present during my test drive, was missing. While searching the front trunk, I also found paperwork belonging to the previous owner, along with the packaging for the original license plate holder that had been damage. I then discovered a video recording stored in the vehicle from April 6 showing a technician accidentally driving the Rivian into a toolbox. That footage immediately explained why the original license plate holder had been replaced. After inspecting the front of the vehicle more closely, I also found a crack in the front bumper trim that had never been disclosed to me before delivery. I promptly brought these findings to the dealership’s attention. A few days later, I received a call from Guersy Lindor, the Sales Manager at Nucar Hyundai. He explained that although I purchased the vehicle through Nucar Hyundai, it was owned by Nucar Volkswagen, and the damage had occurred while the vehicle was in Volkswagen’s possession. He acknowledged that the dealership was responsible for the incident. We agreed that I would have the vehicle inspected by Rivian at my own expense, a $250 cost, which concluded that the visible damage appeared cosmetic but recommended that a Rivian-certified collision center perform a more thorough evaluation. I then obtained an estimate from a Rivian-certified body shop totaling nearly $4,000 to repair the damaged front trim and related components. I forwarded the estimate to Guersy, who included Edward Campana and Frank Salkovitz in the discussion. Although they were understandably surprised by the repair cost, they accepted responsibility and agreed to pay for the repairs, reimburse me for the replacement of the original license plate holder, and reimburse me for the missing Bluetooth speaker. After several months of communication, Nucar paid the Rivian-certified body shop in full on June 19 for the repairs. However, despite multiple follow-up emails and phone calls, I have received no response regarding reimbursement for the Bluetooth speaker and license plate holder, totaling approximately $350, even though the dealership previously agreed to cover those costs. While I appreciate that Nucar ultimately accepted responsibility for the collision damage and paid for the vehicle repairs, that responsibility also extends to honoring the remainder of the agreement. The dealership committed to reimbursing me for the missing Bluetooth speaker and replacement license plate holder, yet those reimbursements remain outstanding. This entire process has been unnecessarily long and frustrating. What should have been an exciting experience purchasing a Rivian has instead become months of follow-up, additional expenses, and inconvenience. Beyond the repair itself, I paid out of pocket for inspections, incurring rental car expenses while my vehicle is being repaired, and have spent considerable time trying to resolve an issue that Nucar acknowledged was their fault.
May 16, 2026
Farookh was super helpful and patient with my first ev
Farookh was super helpful and patient with my first ev purchase. He was also very prompt and got me delivery of the car when I needed it
Dec 27, 2025
Thank you to Farouk & Jay for making my leasing
Thank you to Farouk & Jay for making my leasing experience easy & really listening to what I wanted in my new car at the payment I could afford. Everybody was so courteous & helpful. I didn't feel rushed or pressured at all. I definitely would recommend.
Nov 12, 2025
I had great experience working with this dealer.
I had great experience working with this dealer. I recently bought Hyundai tuscon and it’s amazing
Nov 05, 2025
Start to finish great, no-hassle, no-pressure, customer
Start to finish great, no-hassle, no-pressure, customer service from the salesman Farouq, Sales Manager Jay, and Rich in Finance
Billy Rosado
Sales and Leasing Consultant
Jun 02, 2026
Very nice comforting environment, I was ready to spend a
Very nice comforting environment, I was ready to spend a little out of budget but luckily the sales rep Billy came to me with an even better and affordable option, so that was much appreciated when they could of just sold me the one I tested first as most dealerships probably would have.
Apr 02, 2026
Very nice guy to work with.
Very nice guy to work with. Ideally one needs to know what deals are available at other dealerships in the area to get the best price.
Apr 01, 2026
Billy Rosado helped me find a car to lease and the
Billy Rosado helped me find a car to lease and the process was seamless! I could behave asked for a better client advisor!
Mar 18, 2026
My experience with Billy was great.
My experience with Billy was great. He was great to work with, very professional and he explain every step of the process. I drove 2 hours to purchase the car and Billy worked with us and was able to secure a great deal. He went above and beyond to make sure the car was registered, ensured, and ready so that I could take the car with me the same day so I wouldn’t have to return a second time! The manager Jay also worked with us and was instrumental in getting the process done. I definitely recommend this dealer. Enid Ruscitti
Mar 09, 2026
Billy was awesome very knowledgeable he help me out a lot
Billy was awesome very knowledgeable he help me out a lot answered all my questions
Devon Dasilva
Sales Manager
Mar 25, 2026
Polite and helpful.
Polite and helpful. No pressure and honest. Got the best price right way. Cedric the in business office was also the best.
Dec 02, 2025
We had a great experience working with Chuck to purchase
We had a great experience working with Chuck to purchase our Santa Fe. He worked with us to get the exact car that we wanted at a great price. Everyone at this dealership was very professional. Not once did we ever feel pressured and the entire process was seamless.
Sep 09, 2025
Very Helpful, always clean and well kept service area.
Very Helpful, always clean and well kept service area. Very knowledgeable about my vehicles. Great location.
Feb 11, 2025
Teamwork is their key to success I believe.
Teamwork is their key to success I believe. I could see the vibe when we walked in. Marshall was our salesperson and he lead the charge for sure. Knew everything about the process and the particular vehicle. He was really an outstanding professional and I really can say the best experience we have ever had at a dealership. Usually the finance team is unorganized and just pushing products but Alphonso was excellent. Perfectly organized and got me out of there in no time at all. Wow. What a positive experience. Thank you.
Jan 10, 2025
They are very efficient and answered all the questions I
They are very efficient and answered all the questions I had! I would highly recommend
Eddie Campana
General Manager
Mar 25, 2026
Polite and helpful.
Polite and helpful. No pressure and honest. Got the best price right way. Cedric the in business office was also the best.
Mar 06, 2026
Mike was great to work with.
Mike was great to work with. Super efficient and got me and my son out as quickly as possible. Even came in on his day off so my son could nock up the car without me!
Jan 08, 2026
These guys made getting a deal done pretty easy.
These guys made getting a deal done pretty easy. They offered a really good deal on my Tucson SEL lease and were fair and reasonable through the negotiation process.
Aug 13, 2025
Farouk was awesome!
Farouk was awesome! Exceeded expectations and was very quick regarding his follow-up….great job!!!!
Jun 28, 2025
Nucar Hyundai Norwood’sservice department does excellent
Nucar Hyundai Norwood’sservice department does excellent service. The staff are professional , very helpful and go above snd beyond to help you. I have had outstanding service from Nick, Steve and Sonja and always leave happy. Thank you for your outstanding service!
Justin Griffin
BDC Manager
Mar 25, 2026
Polite and helpful.
Polite and helpful. No pressure and honest. Got the best price right way. Cedric the in business office was also the best.
Feb 09, 2026
Would Not Recommend: Poor Overall Experience at Nucar
Would Not Recommend: Poor Overall Experience at Nucar Hyundai of Norwood, MA My experience with this dealership was very disappointing. During the purchase, they tried to include a very expensive service—described as an equipment charge—without clearly explaining or discussing it in advance. Despite being told multiple times that reimbursement for an auto inspection I paid for would be issued, more than 5 months have passed with no resolution. I followed up repeatedly via phone and email with both Chuck and Justin and was consistently told the reimbursement was approved and being handled, yet no action was ever taken. Do not accept their auto inspection fee, they’ll be 10-15 people in front of you waiting for their inspection. Their lack of follow-through is concerning and raises questions about how many other customers have been similarly affected. I was promised a specific pickup time, yet the car was still not ready upon my arrival. To make matters worse, I was sent home with the vehicle without any of the purchase paperwork, and never actually received all of the paperwork, leaving the process feeling chaotic and totally unprofessional. Overall, my experience was disorganized and misleading. I would hope the dealership improves its communication and honors the commitments it makes to customers. I no longer trust them and cannot recommend their services.
Dec 02, 2025
Cannot Recommend Nucar Hyundai of Norwood, MA.
Cannot Recommend Nucar Hyundai of Norwood, MA. Very disappointed with my experience at this dealership. During the purchase process, they attempted to add a clear-coat paint service ($900+ calling it some kind of equipment charge) to the price of the vehicle without clearly discussing it beforehand. I was promised my car would be ready for pickup at a specific time, yet it still wasn’t ready when I arrived. I was also sent home with the car but without any of the purchase paperwork, which was frustrating and made the whole transaction feel completely unorganized. In addition, I was told multiple times that I would be reimbursed for an auto inspection I paid for but did not receive from Nucar. I was always pleasant when speaking with them, yet it has now been over three months, and despite repeated follow-ups (calls and emails) with the sales person (Chuck) and manager (Justin), I still have not received the reimbursement. Each time I called, I was told it was approved and being taken care of and that if there was any issues they would contact me, but nothing has ever happened. My question is, how many more people have they failed to reimburse. Overall, my experience felt disorganized and misleading. I would hope that the dealership improves its communications and follows through on the commitments they make to customers. With that said, they have no credibility with me, I cannot in good faith recommend this dealership.
Kerry Cardoso
Sales and Leasing Consultant
Dec 22, 2025
At Nucar Hyundai we had, excellent service.
At Nucar Hyundai we had, excellent service. 0 wait time upon arrival and appreciated the transparency and honesty of the salesman.
Nov 04, 2025
Kerry made the lease I was looking for easy.
Kerry made the lease I was looking for easy. His follow up is outstanding and never hesitated to answer questions for me.
Guersy Lindor
Sales & Leasing Consultant - Mwen pale kreyòl
Jun 30, 2026
I purchased a pre-owned Rivian from Nucar Hyundai on
I purchased a pre-owned Rivian from Nucar Hyundai on April 2, 2026. A few days later, I followed up with the dealership regarding pickup and was told they were waiting for a license plate holder to arrive. I found that explanation confusing because the vehicle already had a license plate holder installed when I test drove it. I mentioned this to my salesperson, Farouq, who was outstanding throughout the process and deserves five stars for his professionalism and customer service. On April 8, nearly a week after purchasing the vehicle, Farouq met me in Connecticut at approximately 10:00 p.m. to complete my trade-in and deliver the Rivian. During the exchange, I noticed that the original front license plate holder had been replaced with a tow hook-mounted holder. Given the late hour and my eagerness to get home, I did not question it. Ironically, that replacement holder broke off the very next day while going through a car wash. As I became more familiar with the vehicle, I discovered that the removable Bluetooth speaker, which had been present during my test drive, was missing. While searching the front trunk, I also found paperwork belonging to the previous owner, along with the packaging for the original license plate holder that had been damage. I then discovered a video recording stored in the vehicle from April 6 showing a technician accidentally driving the Rivian into a toolbox. That footage immediately explained why the original license plate holder had been replaced. After inspecting the front of the vehicle more closely, I also found a crack in the front bumper trim that had never been disclosed to me before delivery. I promptly brought these findings to the dealership’s attention. A few days later, I received a call from Guersy Lindor, the Sales Manager at Nucar Hyundai. He explained that although I purchased the vehicle through Nucar Hyundai, it was owned by Nucar Volkswagen, and the damage had occurred while the vehicle was in Volkswagen’s possession. He acknowledged that the dealership was responsible for the incident. We agreed that I would have the vehicle inspected by Rivian at my own expense, a $250 cost, which concluded that the visible damage appeared cosmetic but recommended that a Rivian-certified collision center perform a more thorough evaluation. I then obtained an estimate from a Rivian-certified body shop totaling nearly $4,000 to repair the damaged front trim and related components. I forwarded the estimate to Guersy, who included Edward Campana and Frank Salkovitz in the discussion. Although they were understandably surprised by the repair cost, they accepted responsibility and agreed to pay for the repairs, reimburse me for the replacement of the original license plate holder, and reimburse me for the missing Bluetooth speaker. After several months of communication, Nucar paid the Rivian-certified body shop in full on June 19 for the repairs. However, despite multiple follow-up emails and phone calls, I have received no response regarding reimbursement for the Bluetooth speaker and license plate holder, totaling approximately $350, even though the dealership previously agreed to cover those costs. While I appreciate that Nucar ultimately accepted responsibility for the collision damage and paid for the vehicle repairs, that responsibility also extends to honoring the remainder of the agreement. The dealership committed to reimbursing me for the missing Bluetooth speaker and replacement license plate holder, yet those reimbursements remain outstanding. This entire process has been unnecessarily long and frustrating. What should have been an exciting experience purchasing a Rivian has instead become months of follow-up, additional expenses, and inconvenience. Beyond the repair itself, I paid out of pocket for inspections, incurring rental car expenses while my vehicle is being repaired, and have spent considerable time trying to resolve an issue that Nucar acknowledged was their fault.